Questions before you come
How early should I arrive?
Arrive at your booked time for day access, or 30 minutes before a treatment so you have time to change and shower.
What should I wear?
A swimsuit for the pools, the hot pool and the plunge. We lend a robe, sandals and a towel, and a locker for the day.
Who can use the pools and the heat?
Guests 18 and over. We have no family day and no children's session. Treatments are for guests 16 and over.
Can I use the sauna if I am pregnant or have a heart condition?
Ask your doctor first. If you are pregnant, have a heart condition, or have been told to take care with heat, ask before using the sauna, the hot pool or a body wrap.
Is there a locker for my things?
Yes, each guest has a locker for the day. Phones stay in the locker or on silent, and there are no photos where guests are changing or resting.
How long can I stay?
Up to five hours with day access, and up to five and a half with a treatment.
How do gift cards work?
A gift card works for any amount, for day access or any treatment. Ask us about expiry in California.
Can I book a group?
Yes. Groups of six or more book with the front desk at least two weeks ahead.
How do I cancel or move a booking?
Tell us at least 24 hours ahead for day access, or 48 hours for a treatment, by phone or through the booking page.
Is tipping expected?
Tips are welcome and never added to your bill. Leave one at the desk or on your card.
Something we didn't answer?
Write or call and the front desk will help.